What are the shipping times?

In-stock items are prepared and shipped within 1–2 business days. Once shipped, delivery typically takes 3–7 business days.

Preorders
Pre-orders are specially prepared just for you. It usually takes about 2 weeks for your item to be made and delivered to us. Once we have your order in hand, we conduct a final product inspection and ship it out right away. Delivery from that point usually takes 3–7 business days.

Please note, delivery times may vary during holidays or busy seasons.

Do you offer pre-orders?

Yes, we do! Pre-ordering allows you to secure your desired product before it's available to ship. Once the pre-ordered item is in stock, it will be shipped immediately, and you will receive a notification. Estimated delivery times for pre-orders are between 2-3 weeks. Full payment is required on all pre-orders.

What is your refund policy?

Unworn, non-customized items may be returned or exchanged within 14 days of delivery. Tags must be attached. Clearance items are final sale!

Customized items (ex: name/number,sponsor,logo) are final sale, except for defects.

If you need to start a return or exchange, contact us at info.playonsoccer@gmail.com

Where are you located?

We are located in California, USA. This is where we handle orders and customer support, ensuring prompt service for our customers.

How can I contact customer support?

You can reach our support team via email at info.playonsoccer@gmail.com or by filling out the contact form on our website. Our team will get back to you within 24-48 hours.